APA Style

Lovelock, Christopher H., Bansal, Harvir S, Wirtz, Jochen.. (2008). Services marketing : people, technology, strategy (Canadian ed). Toronto: Pearson Prentice Hall.

Chicago Style

Lovelock, Christopher H., Bansal, Harvir S, Wirtz, Jochen.. Services marketing : people, technology, strategy. Canadian ed Toronto: Pearson Prentice Hall, 2008. Text.

MLA Style

Lovelock, Christopher H., Bansal, Harvir S, Wirtz, Jochen.. Services marketing : people, technology, strategy. Canadian ed Toronto: Pearson Prentice Hall, 2008. Text.

Turabian Style

Lovelock, Christopher H., Bansal, Harvir S, Wirtz, Jochen.. Services marketing : people, technology, strategy. Canadian ed Toronto: Pearson Prentice Hall, 2008. Print.