APA Style

Lovelock, Christopher H., Wirtz, Jochen.. (2006). Services marketing : people, technology, strategy (6th). Harlow: Prentice Hall,.

Chicago Style

Lovelock, Christopher H., Wirtz, Jochen.. Services marketing : people, technology, strategy. 6th Harlow: Prentice Hall,, 2006. Text.

MLA Style

Lovelock, Christopher H., Wirtz, Jochen.. Services marketing : people, technology, strategy. 6th Harlow: Prentice Hall,, 2006. Text.

Turabian Style

Lovelock, Christopher H., Wirtz, Jochen.. Services marketing : people, technology, strategy. 6th Harlow: Prentice Hall,, 2006. Print.